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  1. Home/
  2. Capabilities/
  3. Housekeeping & Facilities Management

Housekeeping & Facilities Management

Rule-based cleaning automation, staff mobile app, facility booking, linen tracking, quality inspections, and turnaround coordination. Your operations run themselves.

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Housekeeping & Facilities Management
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CHALLENGE

Housekeeping Still Runs on WhatsApp & Spreadsheets

Spreadsheet Rotas

Cleaning schedules maintained manually. One staff sick day and the whole system collapses.

WhatsApp Coordination

Task assignments and updates happening in group chats. Nothing tracked, nothing measured.

No Proof of Work

Cleaners say rooms are done, but there's no photo evidence or checklist completion to verify.

Slow Turnarounds

Move-out to move-in takes too long because cleaning, inspection, and maintenance aren't coordinated.

Linen Guesswork

No tracking of linen inventory, replacement cycles, or consumable stock levels across properties.

No Quality Metrics

No inspection scoring, no cleanliness KPIs, no way to compare cleaning quality across properties or teams.

Rule-Based Task Automation

Define rules and let the system create tasks automatically. On checkout, create a deep clean. Every Tuesday, clean common areas. For stays over 7 days, schedule mid-stay service.

  • Rule-based task creation: by checkout date, booking type, stay length, or day of week

  • Automatic task generation on checkout with configurable delay and priority

  • Recurring scheduled tasks: daily, weekly, monthly with building and floor targeting

  • Mid-stay cleaning schedules triggered by stay duration thresholds

  • Common area cleaning rotas with rotating team assignment

  • Seasonal deep clean scheduling with advance planning and resource allocation

Rule-Based Task Automation

Staff Mobile App

Give your housekeeping and maintenance teams a dedicated mobile app. Real-time task lists, checklists, photo uploads, key tracking, and route optimization.

  • Real-time task list filtered by building, floor, priority, and assignment

  • Task-specific checklists with mandatory completion steps and photo evidence

  • Photo uploads as proof of completion with before/after comparison

  • Key and access card tracking with handover logging between shifts

  • Route optimization: tasks ordered by floor and proximity for efficiency

  • Offline mode: cached task lists for areas with poor connectivity, auto-sync on reconnect

Staff Mobile App

Quality Inspections & Scoring

Standardize cleaning quality across your portfolio. Inspector checklists, photo documentation, scoring rubrics, and trend analysis by team, property, and time period.

  • Configurable inspection checklists per room type, property, and cleaning type

  • Scoring rubrics: rate each checklist item on quality scale with photo evidence

  • Inspector sign-off with digital signature and timestamp

  • Quality trend analysis by team, property, and time period

  • Automated re-clean triggers when inspection scores fall below threshold

  • Portfolio-wide cleanliness benchmarking and league tables

Quality Inspections & Scoring

Linen & Consumable Inventory

Track every towel, sheet, and cleaning product. Automatic reorder alerts, usage analytics, and cost tracking per property and per room.

  • Linen inventory tracking: towels, sheets, pillows, blankets with condition status

  • Par level management with automatic reorder alerts when stock hits threshold

  • Consumable tracking: cleaning products, toiletries, kitchen supplies

  • Usage analytics per property, room type, and season for demand planning

  • Vendor ordering integration for automated procurement workflows

  • Cost tracking per room, property, and period with budget vs. actual reporting

Linen & Consumable Inventory

Facility Booking & Management

Let residents book shared amenities -- meeting rooms, gym, laundry, coworking, rooftop -- with time-slot management, paid bookings, and usage analytics.

  • Configurable bookable spaces: meeting rooms, gym, laundry, coworking, rooftop, BBQ

  • Time-slot management with configurable availability windows and buffer times

  • Paid facility bookings: per-use charges added to monthly invoice or paid in-app

  • Credits system: allocate monthly credits for facility usage per resident

  • Auto-cancellation of unpaid or no-show bookings with waitlist promotion

  • Usage analytics: peak times, popular facilities, and revenue per amenity

Facility Booking & Management

Turnaround Coordination

Orchestrate the entire move-out-to-move-in process. Inspection, cleaning, maintenance, and re-listing coordinated in one automated workflow with status tracking.

  • Automated turnaround workflow triggered on confirmed move-out date

  • Sequential task chain: move-out inspection > cleaning > maintenance > final check > re-list

  • Status dashboard showing turnaround progress for every unit in real-time

  • Bottleneck detection: flag units stuck at any stage beyond expected timeframes

  • Turnaround time analytics: average, best, worst by property and room type

  • Direct integration with inventory module to auto-update availability on completion

Turnaround Coordination

Automate Your Entire Housekeeping Operation

See how rule-based automation, staff apps, and quality inspections keep your properties spotless.

Book a DemoAll Modules

80%

Reduction in housekeeping coordination time

50%

Faster unit turnarounds with automated workflows

3x

More inspections completed with mobile app

70%

Cost savings on linen and consumables

CLIENT WORDS

26 battle-tested modules covering the full resident lifecycle, from first application to move-out and beyond.

We went from managing cleaning via a WhatsApp group to fully automated task assignment with photo proof. Our cleaning quality scores went up 40% and turnaround time dropped from 5 days to 2.

Operations Director

European Coliving Brand, 15 properties

EXPLORE MORE

Works With These Capabilities

Maintenance & Work Orders

Maintenance & Work Orders

Ticket management, SLA tracking, vendor coordination, planned preventive maintenance, and cost analytics.

Learn more about Maintenance & Work Orders
Channel Manager & OTA Distribution

Channel Manager & OTA Distribution

300+ channel distribution, real-time rate sync, centralized booking management, and channel analytics.

Learn more about Channel Manager & OTA Distribution
Revenue Management & Dynamic Pricing

Revenue Management & Dynamic Pricing

Dynamic pricing, PriceLabs integration, hybrid pricing, RevPAB analytics, forecasting, and void optimization.

Learn more about Revenue Management & Dynamic Pricing

FAQ

Frequently Asked Questions

Any shared space: gym, coworking desks, meeting rooms, laundry machines, rooftop terrace, BBQ area, cinema room, sauna, pool, parking spots, storage units, private dining rooms -- if it can be booked, we support it.

Yes. Task lists and checklists are cached locally. Staff can complete tasks offline and data syncs automatically when connection is restored.

Inspectors use a configurable checklist on their mobile app, scoring each item and uploading photos. If scores fall below a threshold, a re-clean task is auto-created. Quality trends are tracked across properties and teams.

Yes. Set per-use pricing or allocate monthly credits. Charges can be added to the monthly invoice or paid immediately in-app. No-shows and unpaid bookings are auto-cancelled with waitlist promotion.

When a move-out is confirmed, the system creates a sequential task chain: inspection > clean > maintenance > final check > re-list. A real-time dashboard shows progress per unit, flagging bottlenecks.

Yes. Track every linen item by type, condition, and location. Par levels trigger automatic reorder alerts. Usage analytics help with demand planning and budget forecasting.

Ready to Automate Your Operations?

Book a demo and see how operators cut turnaround time by 50% with automated housekeeping.

Schedule a CallBook a Demo
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