Capabilities
Community & Events
The community tools that make coliving special. Social feeds, event creation, polls, resident profiles, local partnerships, and engagement analytics -- all in a branded space your residents love.
CHALLENGE
Community Dies Without the Right Tools
Event Ghost Towns
Events posted on WhatsApp get buried. No RSVP tracking, no reminders, no attendance data.
Anonymous Residents
People live next door for months without knowing each other. No directory, no profiles, no shared interests.
One-Way Communication
Management broadcasts updates but has no way to gauge sentiment, run polls, or gather feedback.
No Engagement Data
No metrics on which events work, who participates, or how community health correlates with renewals.
No Local Ecosystem
Residents discover restaurants, gyms, and services on their own. No curated local partnerships or exclusive deals.
Fragmented Channels
Community happens across WhatsApp groups, Instagram, email, and notice boards. Nothing centralized.
Social Feed & Announcements
A branded community feed where management shares updates and residents share with each other. Pinned announcements, rich media, comments, and reactions.
Community feed with management announcements and resident-to-resident posts
Pinned posts for critical updates that stay at the top of the feed
Rich media support: photos, videos, links, and document attachments
Comments and reactions on posts for organic community engagement
Property-specific and portfolio-wide feeds with cross-posting
Content moderation tools with flagging and admin approval workflows
Event Creation & Management
Create, promote, and manage events from your dashboard. RSVP tracking, attendance logging, automated reminders, and post-event feedback collection.
Event creation with date, time, location, capacity, and description
RSVP management with waitlist when capacity is reached
Automated reminders: 24-hour and 2-hour pre-event notifications
Attendance tracking with check-in at the event
Recurring events: weekly yoga, monthly socials, seasonal parties
Post-event feedback surveys and photo gallery sharing
Polls, Surveys & Feedback
Run polls for community decisions, collect NPS scores, and gather structured feedback. Give residents a voice and get data-driven insights into satisfaction.
Quick polls for community decisions: movie night picks, amenity requests, food preferences
NPS surveys triggered at key lifecycle moments: move-in, 90-day, renewal, move-out
Structured feedback forms for events, facilities, and service quality
Anonymous feedback option for sensitive topics
Real-time results dashboards with trend analysis over time
Satisfaction benchmarking across properties and portfolio
Resident Directory & Profiles
Help residents find each other. Opt-in profiles with bios, interests, skills, and social links. Perfect for networking, finding gym buddies, or organizing activities.
Opt-in resident profiles with photo, bio, occupation, and interests
Interest tags for matching: fitness, cooking, gaming, music, languages
Skills and services exchange: tutoring, photography, cooking classes
Privacy controls: residents choose exactly what to share and with whom
New resident spotlights featured in the community feed
Searchable directory filtered by property, floor, interests, and language
Local Partnerships & Offers
Curate exclusive deals from nearby businesses -- restaurants, gyms, coworking spaces, laundries. Add value for residents and build revenue-sharing partnerships.
Local business directory with curated recommendations and exclusive offers
Deal management: discount codes, loyalty programs, and time-limited promotions
Revenue-sharing tracking for partnership commissions
Resident reviews and ratings of local businesses
Categorized listings: food, fitness, wellness, entertainment, transport
Auto-distribution of new offers via community feed and push notifications
Community Analytics & Engagement Scoring
Measure what makes your community thrive. Track event attendance, feed engagement, poll participation, and correlate community health with renewal rates.
Engagement scoring per resident: events attended, posts, poll votes, bookings
Community health dashboard: active users, engagement rate, trending topics
Event analytics: attendance rate, most popular event types, optimal timing
Correlation analysis: community engagement vs. renewal rate and NPS
At-risk resident flagging: low engagement residents who may churn
Monthly community reports for stakeholders and investors
Build the Community That Drives Renewals
See how social features, events, and engagement analytics create the coliving experience residents stay for.
2x
Higher renewal rate for engaged residents
85%
Event attendance with automated reminders
+18
NPS increase with active community tools
30%
Reduction in churn with engagement monitoring
CLIENT WORDS
26 battle-tested modules covering the full resident lifecycle, from first application to move-out and beyond.
Community engagement was the missing piece. Once we launched the social feed and events module, event attendance tripled and our renewal rate jumped from 62% to 81%. Residents stay for the people, not just the room.
Community Manager
European Coliving Brand, 12 properties
EXPLORE MORE
Works With These Capabilities
AI Layer & Advanced Analytics
AI chatbot, voice agents, document processing, predictive analytics, sentiment analysis, and BI reporting.
Listing Website & Booking Engine
SEO-optimized listings, instant quote portal, direct booking engine, and marketing analytics.
Communications & Operations
Unified inbox, multi-channel messaging, post-stay nurturing, and centralized communication logs.
FAQ
Frequently Asked Questions
Like a private social network for your property. Management posts announcements; residents post updates, photos, and questions. Comments and reactions build organic conversation. Content moderation tools let you maintain quality.
Yes. Every aspect of the profile is opt-in. Residents choose what to share: photo, bio, interests, and contact info. They can also set visibility to specific properties only.
Data shows that residents who attend 2+ events per month renew at 2x the rate of non-attendees. The module tracks this correlation and flags at-risk residents with low engagement.
Yes. Set up revenue-sharing agreements with local businesses. The system tracks referrals from your platform and calculates commissions. Some operators generate $5-10 per resident per month from partnerships.
Yes. Sensitive surveys can be configured as anonymous. Responses are aggregated without identifying individual residents, while still allowing property-level analysis.
Each resident gets an engagement score based on events attended, feed interactions, poll participation, facility bookings, and app usage. Low-engagement residents are flagged for proactive outreach.
Ready to Build Real Community?
Book a demo and see how community tools drive engagement, renewals, and resident satisfaction.