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  1. Home/
  2. Research

Benchmarks · 2026

Shared & rental living operations benchmarks

Operational benchmarks for coliving, BTR, PBSA, HMO, and flex-living operators, aggregated from real deployments and public market data. Use them to sanity-check your own numbers.

8-21 days

Average void period (coliving)

Time a bed sits empty between residents. Strong operators with waitlists run under 10 days.

35-50%

Direct booking share (established coliving brands)

In mature markets like London and Berlin, direct bookings often exceed half of move-ins.

18-24 months

BTR average tenancy length

Roughly double the ~12 months of traditional rental, when community programming is operating at quality.

3-4 days

Typical coliving move-in onboarding time (manual)

Operators on spreadsheets; software-led onboarding cuts this to hours.

~200 beds

Scale at which spreadsheets break

The point where per-bed tracking, billing, and reporting stop being manageable manually.

5-8 tools

Number of vendors a typical operator runs

PMS, channel manager, access control, owner portal, community app, accounting, and more.

12-18 months

Custom build timeline (in-house)

Plus ongoing maintenance burden. The main reason operators choose configurable platforms.

~30 days

Configurable-platform deployment timeline

Standard configured deployment; multi-country compliance can extend to ~45 days.

~2 weeks

PBSA September intake concentration

The bulk of an academic year's move-ins compressed into a single fortnight.

60,000+

UK BTR units delivered or in pipeline

Concentrated in London, Manchester, Leeds, and Birmingham (industry estimates).

2-6x

Real PMS total cost of ownership vs headline

After licences, transaction fees, implementation, integrations, and internal time, real TCO routinely exceeds the headline price several times over.

0.5-2.9%

Payment-rail transaction fees

Varies by rail (SEPA/GoCardless lower, card higher) and geography.

Figures are aggregated ranges from JumboTiger deployments and public industry sources, intended as directional benchmarks rather than precise statistics. For methodology or to contribute data, see our buyer's guide.

Want to benchmark your own operation?

Book a 30-minute call. We'll compare your void periods, channel mix, and tech-stack cost against these benchmarks.

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