Capabilities
Document Management & Digital Contracts
Contract templates, e-signatures, secure document storage, automated serving, compliance audit trails, and resident acknowledgment tracking -- all paperless, all automated.
CHALLENGE
Paper Contracts Are Slow, Expensive, and Risky
Manual Contract Chaos
Creating contracts from scratch every time. Copy-paste errors, wrong tenant names, missing clauses. Each contract takes 30+ minutes to prepare.
Signature Bottleneck
Printing, mailing, waiting for wet signatures, scanning, filing. A single contract can take 5-7 days to execute.
Lost Documents
Filed in email, shared drives, desk drawers, or filing cabinets. When you need a document, it takes hours to find -- if you find it at all.
Compliance Blind Spots
Section 21 notices, gas safety certs, right-to-rent checks -- serving and tracking these manually means critical deadlines slip through.
No Audit Trail
Who signed what, when? Which version was served? Without a digital trail, disputes become costly.
Printing & Storage Costs
Paper, ink, postage, filing cabinets, storage rooms. For a 500-bed operator, document costs add up to thousands annually.
Contract Template Engine
Build once, use forever. Create contract templates with dynamic fields that auto-populate tenant details, property info, dates, and pricing. Version control ensures everyone uses the latest approved template.
Drag-and-drop template builder with dynamic merge fields for tenant, property, and financial data
Template library: ASTs, license agreements, guarantor forms, house rules, addendums
Version control with approval workflows -- only authorized staff can publish new versions
Multi-language templates for international portfolios with automatic locale detection
Conditional clauses that appear or hide based on property type, stay length, or jurisdiction
Bulk contract generation: create 100+ contracts in minutes for large move-in cohorts
E-Signature & Digital Execution
Send contracts for signature in seconds. Tenants sign on any device -- phone, tablet, or desktop. Legally binding e-signatures with full compliance to eIDAS, ESIGN Act, and UETA.
One-click send for signature via email, SMS, or in-app notification
Multi-party signing: tenant, guarantor, landlord, and witness -- in any order or simultaneously
Legally compliant e-signatures meeting eIDAS (EU), ESIGN Act (US), and Electronic Communications Act (UK)
Signing reminders: automated follow-ups at 24h, 48h, and 72h for unsigned contracts
In-person signing mode for walk-in tenants using tablet at reception
Signature certificate with timestamp, IP address, device info, and geolocation audit proof
Secure Document Storage & Retrieval
Every document stored securely in the cloud, organized by tenant, property, and document type. Full-text search finds any document in seconds. No more filing cabinets.
Centralized document vault organized by tenant, property, unit, and document category
Full-text search across all documents: find any contract, certificate, or notice instantly
Automatic categorization: contracts, ID documents, certificates, notices, correspondence
Role-based access: staff see relevant documents; tenants see only their own files
Document sharing with external parties via secure time-limited links
Cloud storage with encryption at rest and in transit, meeting GDPR and SOC 2 standards
Automated Document Serving & Compliance
Serve Section 21 notices, rent increase letters, and compliance documents automatically. Track delivery, receipt, and acknowledgment with legally defensible proof of service.
Automated serving of statutory notices: Section 21, Section 8, rent increase, and tenancy renewal
Multi-channel delivery: email, in-app, SMS, and registered post with tracking
Proof of service: delivery confirmation, read receipts, and acknowledgment timestamps
Regulatory calendar: auto-generated schedule of all required notices by jurisdiction and tenancy
Batch serving: send identical notices to all affected tenants in one action
Legal hold: prevent document deletion when disputes or legal proceedings are active
Resident Acknowledgment & Digital Signing
Beyond contracts -- get digital acknowledgment for house rules, welcome packs, safety briefings, inventory checks, and move-out reports. Every acknowledgment timestamped and stored.
Digital acknowledgment forms for house rules, fire safety, and community guidelines
Move-in and move-out inventory reports with photo evidence and resident sign-off
Welcome pack acceptance: residents confirm receipt of keys, fobs, and information packs
Periodic re-acknowledgment: annual safety briefing sign-off, updated terms acceptance
Acknowledgment dashboard: see at a glance which residents have outstanding items
Push notification reminders for residents with pending acknowledgments
Audit Trail & Compliance Reporting
Every document action logged: creation, edit, send, sign, view, download. Generate compliance reports for auditors, investors, and regulators in one click.
Complete audit trail: every document creation, modification, signature, and access event logged
Compliance dashboard: expiring contracts, unsigned documents, pending notices at a glance
Regulatory reporting: generate HMO compliance packs, right-to-rent audit reports, and certificate summaries
Retention policies: auto-archive or delete documents after configurable retention periods
Export capabilities: PDF bundles, CSV reports, and API access for external compliance systems
Investor and stakeholder reports: document health metrics across your portfolio
Go Paperless. Stay Compliant.
See how digital document management eliminates paper, speeds up onboarding, and keeps you audit-ready at all times.
95%
Reduction in contract execution time
100%
Digital audit trail for every document
2min
Average time to find any document
0
Lost or misfiled documents
CLIENT WORDS
26 battle-tested modules covering the full resident lifecycle, from first application to move-out and beyond.
We used to spend 3 days chasing signatures for a single tenancy agreement. Now contracts go out and come back signed within hours. Our compliance team loves the automated notice serving -- nothing falls through the cracks anymore.
Operations Director
BTR Operator, 2,500 units across 8 developments
EXPLORE MORE
Works With These Capabilities
Lead & CRM Management
Multi-channel lead capture, AI scoring, pipeline management, nurturing sequences, and marketing attribution.
B2B Partners & Owner Management
Corporate portals, owner dashboards, university partnerships, referral tracking, and partner analytics.
Screening & Verification
Applications, housemate matching, digital contracts, ID verification, welcome packs, and move-in automation.
FAQ
Frequently Asked Questions
Yes. Our e-signatures comply with eIDAS (EU), the ESIGN Act (US), and the Electronic Communications Act (UK). Each signature includes a certificate with timestamp, IP address, and device information for full legal defensibility.
Absolutely. Import your existing Word or PDF templates and add dynamic merge fields. Our team helps you migrate during onboarding so your templates are ready from day one.
Configure the notice type, select affected tenants, and the system serves via your chosen channels (email, in-app, SMS, registered post). Delivery and acknowledgment are tracked automatically with legally defensible proof of service.
Yes. All documents are encrypted at rest and in transit. Storage meets GDPR, SOC 2, and ISO 27001 standards. Role-based access ensures tenants only see their own documents. Retention policies auto-archive or delete as configured.
Yes. Residents view and download their contracts, notices, and acknowledgment forms from the tenant portal and mobile app. They can also sign documents and submit acknowledgments directly in-app.
Select a template, upload a tenant list (or select from your CRM), and generate hundreds of personalized contracts in minutes. Each contract auto-populates with the correct tenant details, property info, and financial terms.
Ready to Eliminate Paper?
Book a demo and see how digital document management speeds up onboarding, ensures compliance, and gives you a complete audit trail.