Capabilities
Visitor Management
Pre-register guests, generate QR-coded passes, track vendor movements, and maintain a complete digital log of every person entering your properties. Security meets convenience.
CHALLENGE
You Don't Know Who's in Your Building
Untracked Visitors
Guests walk in and out with no registration. No record of who visited, when, or for how long.
Security Blind Spots
No way to verify if a visitor was actually invited by a resident or is unauthorized.
Vendor Chaos
Contractors and delivery staff enter without logging. No movement tracking, no time stamps, no accountability.
Reception Overload
Front desk staff manually call residents to confirm every visitor. Queues build, residents get frustrated.
No Overstay Detection
Long-term guests staying beyond allowed periods with no system to flag or enforce limits.
Zero Audit Trail
If an incident occurs, there's no digital record of who was in the building. Insurance claims and investigations become guesswork.
Resident-Initiated Guest Registration
Residents pre-register guests from the tenant app. The system generates a QR-coded visitor pass that can be shared via WhatsApp or email -- before the guest even arrives.
Pre-register guests from the tenant app with expected date, time, and duration
QR-coded visitor passes generated instantly and shareable via WhatsApp or email
Short-term visit registration (single day) and long-term guest registration (extended stays)
Guest details: name, phone, purpose of visit, expected arrival/departure
Management approval workflow for long-term guests exceeding configurable thresholds
Bulk guest registration for events, parties, and community gatherings
Front Desk & Guard App
A dedicated reception interface for security staff. Scan QR codes, verify identity, log arrivals, and manage walk-ins -- all from a tablet or smartphone.
QR code scanning at entry points with instant verification against pre-registered guests
Photo capture at check-in for visual identity logging
Walk-in registration flow for unregistered visitors with resident notification
Real-time visitor log dashboard showing all currently checked-in guests
Alert system for unverified or flagged visitors
Tablet and smartphone compatible for lobby kiosks or guard stations
Vendor & Contractor Access
Track every contractor, delivery person, and service provider entering your properties. Movement logging, time stamps, and work area restrictions.
Vendor registration with company details, ID, and purpose of visit
Work area assignment: restrict vendor access to specific floors or units
Check-in/check-out timestamps with automatic duration tracking
Contractor attendance tracking for recurring service providers (cleaners, maintenance)
Work permit management for construction and renovation activities
Vendor movement logs exportable for compliance and billing verification
Overstay Monitoring & Alerts
Automatically flag guests who exceed their registered duration. Configurable thresholds, automatic notifications to residents, and escalation to management.
Configurable guest duration limits per property (e.g., max 3 nights/week)
Automatic alerts when guests approach or exceed allowed stay duration
Resident notifications when their guest triggers an overstay flag
Management escalation for repeated overstay violations
Long-term guest conversion: prompt residents to formally register extended guests
Policy enforcement with configurable rules per property or portfolio
Delivery & Package Management
Track packages, food deliveries, and mail. Notify residents on arrival, log handovers, and manage uncollected items with automated reminders.
Package arrival logging with photo capture and resident notification
Food delivery tracking with expected arrival time and delivery person details
Secure package storage management with pickup confirmation
Automated reminders for uncollected packages after configurable periods
Mail notification system for traditional post and courier deliveries
Delivery analytics: peak times, volume trends, and carrier performance
Access Analytics & Compliance
Complete audit trail of every person who entered and exited your property. Analytics on visitor patterns, peak times, and compliance reporting for insurance and regulatory purposes.
Complete digital audit trail: who, when, where, how long, and why for every visit
Visitor analytics: peak hours, frequency patterns, and average visit duration
Property-level and portfolio-level access reports with export capabilities
Insurance-grade incident investigation tools with timestamped visitor records
GDPR-compliant data handling with configurable retention policies
Integration with smart locks and access control systems (SALTO, RemoteLock)
Know Who's in Your Building at All Times
See how QR-coded passes, guard apps, and digital logs transform property security.
90%
Reduction in unauthorized building access
2hrs
Saved daily at reception with QR pre-registration
100%
Digital audit trail for every visitor
30s
Average check-in time with QR code scanning
CLIENT WORDS
26 battle-tested modules covering the full resident lifecycle, from first application to move-out and beyond.
We used to have paper sign-in sheets that nobody filled in properly. Now every visitor is pre-registered with a QR pass. Our reception team processes 3x more visitors in half the time.
Security Manager
UK Coliving Operator, 8 properties
EXPLORE MORE
Works With These Capabilities
Access Control & Smart Building
Smart locks, keyless entry, guest access provisioning, IoT sensors, emergency protocols, and security audit trails.
Facility & Amenity Booking
Gym, coworking, laundry, and meeting room booking with payments, no-show enforcement, and usage analytics.
Housekeeping & Facilities Management
Automated cleaning schedules, staff mobile app, quality inspections, linen tracking, and facility management.
FAQ
Frequently Asked Questions
From the tenant app, residents enter guest details (name, date, time, duration). A QR-coded pass is generated instantly and can be shared via WhatsApp, email, or SMS. The guest presents the QR code at reception for instant check-in.
Yes. The guard app has a walk-in flow where security staff register the visitor on the spot and send a notification to the resident for confirmation. If the resident confirms, the visitor is logged in.
Vendors are registered with company details, ID, and work area assignment. They check in/out via QR code or the guard app. Movement logs track duration and location. Recurring vendors (cleaners, maintenance) have persistent profiles.
The system monitors guest duration against configurable limits. When thresholds are approached or exceeded, automatic alerts go to the resident and management. Repeated violations trigger escalation workflows.
Yes. Every visitor event (registration, check-in, check-out, overstay alert) is logged with timestamps. Reports are exportable for insurance claims, compliance audits, and incident investigations.
Yes. Integration with SALTO, RemoteLock, KeyCafe, and other access control systems. Visitor access codes can be auto-generated and auto-expired based on registered visit times.
Configurable data retention policies automatically purge visitor records after your chosen period. Residents can request deletion of their guest data. All data handling follows GDPR best practices.
Ready to Secure Your Properties?
Book a demo and see how digital visitor management protects your buildings and saves reception hours.