Capabilities
Tenant App
A Branded Tenant App Residents Open Every Day
Most tenant portals are PDF graveyards. JumboTiger's is a branded, mobile-first experience that residents actually open: pay rent, submit maintenance tickets, book facilities, access lease documents, RSVP to events, and message the team. All under your brand.
Native
iOS + Android
60%
Push Open Rate
85%
Adoption
30 days
Live
The Challenge
What's broken without proper software
Webview apps feel cheap
Most 'tenant apps' are PWAs or webviews wrapped in Cordova. Residents notice. Adoption stays low because the experience feels second-rate.
App store rejection drama
Submitting your own app means navigating Apple and Google policies, store assets, listing copy, review responses. Most operators don't have the dev capacity.
Building from scratch is 6+ months
Custom app dev: hire team, design, code, test, App Store submit. £150k+ for an MVP that's worse than what specialised vendors ship in 30 days.
Residents won't install another app
If your app duplicates web functionality with no daily-use reasons, residents won't install. Notification + payment + community is the trifecta that drives daily opens.
Your brand, native quality
iOS and Android apps published under your brand on App Store and Play Store. Residents download what looks like your in-house product. We handle store submission, updates, and reviews response.
Native iOS (Swift) and Android (Kotlin) apps
Your branding: logo, colours, fonts, domain, store listing
Submitted under your developer account
Implementation team handles store assets, screenshots, copy
App store reviews monitored and responded to
Version updates published as needed (typically monthly)
Core actions in 2 taps
Pay rent: 2 taps. Submit a ticket: 2 taps. Book a facility: 2 taps. RSVP an event: 2 taps. Designed for residents who need to do something in 10 seconds, not navigate menus.
Apple Pay, Google Pay, saved cards, bank transfer
Maintenance ticket with photo, video, voice note
Facility booking with calendar and deposits
Community event RSVP with attendance tracking
Lease access and e-sign without leaving the app
Smart access (open the door from your phone)
Push notifications that respect attention
Smart batching, quiet hours, granular preferences. Rent reminder 3 days before due, maintenance updates as work progresses, building emergency alerts cut through. Operators report 60 per cent open rate on push.
Smart batching to avoid notification fatigue
Quiet hours respected per resident timezone
Per-category preferences (rent, maintenance, community, alerts)
Emergency override for fire alarms and building issues
Rich notifications with action buttons
60 per cent average open rate vs 8 to 12 per cent industry standard
Multilingual and accessibility built in
12+ languages out of the box. Full WCAG 2.1 AA accessibility. Voice notes for residents who prefer spoken to typed. Works on slower connections. Built for global resident populations.
12+ languages out of the box (EN, FR, DE, ES, IT, PT, NL, HI, ZH, JA, KO, AR)
WCAG 2.1 AA accessibility compliant
Voice-to-text for ticket submission
Optimised for slow connections (essential for global use)
Right-to-left language support (Arabic, Hebrew)
Auto-translation between resident and operator languages
See Tenant App configured for your operation
Book a 30-minute demo. We'll walk through tenant app configured to your exact workflows, and what 30-day deployment would look like.
FAQ
Yes. Our implementation team submits the app under your developer account, handles store listings, screenshots, app review responses, and version updates. You own the store presence.
JumboTiger also ships a responsive web portal that mirrors the app. Residents on web get the same actions. Email and SMS workflows cover residents who prefer not to install apps.
Yes. Native integrations with Salto, Dormakaba, igloohome, August, and Yale. Residents tap to unlock; operators issue time-bound access codes from the back office.
30 days from contract to live in App Store and Play Store, including branding configuration, store submissions, and pilot testing with your team.
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Built on these JumboTiger capabilities
This software is delivered by building these pre-built capabilities into your dedicated instance.
Ready to see it in action?
Book a 30-minute demo. We'll show you tenant app configured for your portfolio, and what 30-day deployment would look like for your team.