Capabilities
Tenant Portal & Mobile App
A fully branded web and mobile app where residents pay rent, book facilities, submit tickets, register visitors, order meals, access welcome guides, and connect with their community.
CHALLENGE
Residents Deserve Better Than Email & WhatsApp
No Central Hub
Residents ping you on WhatsApp, email, phone, and in person. Nothing is tracked, nothing is resolved efficiently.
Zero Community
Coliving thrives on community, but without a platform, events die, residents feel isolated, and renewals drop.
Visitor Management
No system for pre-registering guests, generating visitor passes, or tracking who enters and exits your property.
Meal Plan Chaos
Operators offering F&B have no way for residents to opt in/out of meals, view menus, or get billed automatically.
Lost Information
WiFi passwords, house rules, emergency contacts, and local guides shared once and immediately forgotten.
No Feedback Loop
No systematic way to measure resident satisfaction, collect feedback, or track NPS scores across properties.
Payments, Invoices & Self-Service
One-tap rent payment, full invoice history, payment receipts, and balance visibility. Residents never need to ask "when is my rent due?" again.
One-tap rent payment with saved payment methods (card, direct debit, UPI)
Invoice history, downloadable receipts, and upcoming payment schedule
Real-time balance visibility with overdue alerts and payment reminders
Subscription management for add-on services (cleaning, parking, gym)
Multiple payment methods: bank transfer, card, Apple Pay, Google Pay
Direct debit mandate setup and management through the app
Visitor Management & Access Control
Let residents pre-register guests, generate QR-coded visitor passes, and manage temporary access -- all from their phone. Front desk teams get real-time visitor logs.
Short-term visitor registration with date, time, and purpose tracking
Long-term guest registration for extended stays with management approval
QR code visitor passes generated and shared via WhatsApp or in-app
Digital visitor log with check-in/check-out timestamps and photo capture
Vendor and contractor access management with movement tracking
Front desk verification tools with real-time access visibility
Community, Events & Social
Build the community that makes coliving special. Event creation, RSVP tracking, social feeds, polls, marketplace, and resident directory -- all in a branded space.
Community feed with announcements, updates, and resident posts
Event creation with RSVP tracking, attendance, and reminders
Polls and surveys for resident feedback and decision-making
Resident directory with opt-in profiles, interests, and bios
In-app messaging between residents and between residents and management
Local offers and partnerships: exclusive deals from nearby businesses
Welcome Packs & Digital Guides
Replace the paper welcome folder with rich multimedia guides. WiFi codes, house rules, appliance manuals, local attractions, emergency contacts -- always accessible, always up to date.
Multimedia welcome packs with text, images, videos, and documents
Template-based: create once at portfolio level, customize per property
Dynamic content: show different guides based on resident lifecycle stage
Property-specific info: WiFi, parking, gym hours, laundry, recycling
Local area guides with restaurants, transport, healthcare, and attractions
Automatic distribution to new residents during check-in flow
Food & Meal Management
For operators offering F&B, let residents view weekly menus, opt in or out of meal plans, track dietary preferences, and get billed automatically. Reduce food waste and admin simultaneously.
Weekly meal menus published in-app with photos and dietary labels
Resident opt-in/opt-out per meal with automated billing adjustments
Dietary preference tracking: vegetarian, vegan, halal, allergies
Meal plan packages with flexible pricing (daily, weekly, monthly)
Food waste reduction: real-time headcount for kitchen planning
Automatic meal charges added to monthly invoice or charged separately
Maintenance, Bookings & NPS
Submit tickets with photos, book facilities with a calendar, and rate your experience. Operators get satisfaction scores and actionable feedback across every property.
Maintenance ticket submission with photo upload and priority selection
Real-time ticket status tracking with automated progress updates
Facility and amenity booking with calendar view and time-slot management
NPS and satisfaction surveys triggered at key lifecycle moments
Feedback collection after ticket resolution, events, and renewals
Tenant satisfaction dashboards with property-level and portfolio-level NPS
Give Your Residents an App They'll Actually Love
See how a branded tenant portal drives community, reduces support load, and boosts renewals.
70%
Reduction in resident support queries
20%
Incremental revenue from in-app services
85%
Resident app adoption in first month
+15
Average NPS increase after deployment
CLIENT WORDS
26 battle-tested modules covering the full resident lifecycle, from first application to move-out and beyond.
The tenant app transformed our resident experience. Visitor management alone saved our reception team 2 hours a day. Community engagement doubled and our renewal rate jumped 18%.
Community Manager
South Asian Coliving Brand, 300+ beds
EXPLORE MORE
Works With These Capabilities
Inventory & Occupancy Management
Real-time tracking, hybrid stay management, vacancy forecasting, per-bed inventory, and turnaround optimization.
Community & Events
Social feeds, event management, polls, resident profiles, local partnerships, and engagement analytics.
AI Layer & Advanced Analytics
AI chatbot, voice agents, document processing, predictive analytics, sentiment analysis, and BI reporting.
FAQ
Frequently Asked Questions
Yes. Custom app name and icon on App Store and Google Play. Your brand colors, logo, and visual identity throughout. Zero JumboTiger branding visible to residents.
Residents pre-register guests from the app. The system generates a QR-coded visitor pass that can be shared via WhatsApp. At arrival, front desk scans the QR code, verifying identity and logging check-in time. All visitor activity is tracked in real-time.
Yes. Publish weekly menus, let residents opt in or out of individual meals, track dietary preferences, and automatically add meal charges to their invoice. Kitchen teams get real-time headcount for planning.
Automated surveys are triggered at key moments: after ticket resolution, post-event, at renewal time, and periodically. Scores are aggregated into property-level and portfolio-level NPS dashboards with trend analysis.
Social feeds, event creation with RSVP, polls, surveys, resident directory with opt-in profiles, in-app messaging, and local business partnerships with exclusive offers.
Yes. Configurable bookable spaces (meeting rooms, laundry, gym, coworking) with time-slot management. Paid services like cleaning, parking, and laundry can be booked and billed through the app.
Yes. Available as responsive web app and native iOS/Android apps. Residents can access everything from any device.
Ready to Launch Your Branded Resident App?
Book a demo and see how a white-label tenant portal drives community and cuts support costs by 70%.