Capabilities
Staff & Workforce Management
Schedule shifts, assign tasks, track performance, and manage your entire operations team - from housekeepers to property managers - in one platform.
CHALLENGE
Your Team Deserves Better Than WhatsApp Groups
WhatsApp Coordination
Task assignments, shift swaps, and updates happen in chaotic group chats. Nothing is trackable. Nothing is accountable.
Manual Scheduling
Shift rotas built in spreadsheets. No visibility into availability, overtime, or coverage gaps until it's too late.
No Performance Visibility
You know who complains and who doesn't. But you don't have data on who's actually performing and who's underperforming.
Overtime Surprises
Hours aren't tracked properly. Overtime claims come at month-end with no way to verify them against actual work done.
Onboarding Chaos
New staff have no structured onboarding. They learn by shadowing, which means inconsistent training across properties.
Multi-Site Blind Spots
Staff across multiple properties, but no central view. Who's working where today? Who's available for tomorrow's emergency?
Shift Scheduling & Rota Management
Visual shift planner with drag-and-drop scheduling, availability management, and automatic conflict detection. Publish rotas instantly to the staff app.
Drag-and-drop shift scheduler with weekly, bi-weekly, and monthly views
Staff availability and preference management with time-off requests
Automatic conflict detection: double-bookings, overtime, and rest period violations
Shift templates for recurring patterns (e.g., housekeeping 3-shift rotation)
Multi-property scheduling with cross-site staff allocation
Push notification rota publishing with read-receipt confirmation
Task Assignment & Tracking
Assign tasks to individuals or teams, set priorities and deadlines, and track completion in real-time. Integrated with maintenance, housekeeping, and operations.
Task creation with priority levels, deadlines, and property/unit assignment
Bulk task generation from templates (e.g., turnover checklist, monthly inspections)
Real-time task status tracking: assigned, in-progress, completed, overdue
Photo and note attachments for task completion verification
Automatic task routing based on skills, location, and availability
Integration with maintenance work orders and housekeeping schedules
Mobile Staff App
A dedicated mobile app for field staff. View shifts, accept tasks, clock in/out, report issues, and communicate - all from their phone.
Shift view with daily schedule, property details, and navigation
One-tap clock in/out with GPS verification and photo timestamping
Task list with priority sorting, instructions, and completion forms
Issue reporting with photo capture and escalation to management
In-app messaging with managers and team members
Offline mode for areas with poor connectivity (syncs when back online)
Time Tracking & Payroll Integration
Accurate time tracking with GPS-verified clock in/out. Automated timesheet generation and payroll system integration.
GPS-verified clock in/out to prevent buddy punching and time theft
Automated timesheet generation from shift and clock data
Overtime calculation with configurable rules (daily, weekly, monthly caps)
Break tracking and working time directive compliance
Integration with payroll providers: Xero, QuickBooks, Sage, ADP
Manager approval workflow for timesheets before payroll submission
Performance Management & KPIs
Track individual and team performance against KPIs. Quality scores, task completion rates, response times, and resident feedback - all in one view.
Individual performance dashboards with task completion rates and quality scores
Team leaderboards for healthy competition and recognition
Housekeeping quality scores linked to inspection results
Maintenance response time and first-fix rate per technician
Resident feedback attribution to specific staff members
Performance trend analysis for training and development planning
Training & Onboarding
Structured onboarding checklists, training modules, and certification tracking. Ensure every staff member is properly trained before they start work.
Role-specific onboarding checklists with task assignments and deadlines
Training module library with completion tracking and quiz assessments
Certification tracking: first aid, fire safety, H&S, food hygiene
Automated re-certification reminders before expiry dates
Document signing for policies, NDAs, and employment contracts
New hire progress dashboard for managers
Empower Your Team With Better Tools
See how shift scheduling, task management, and performance tracking transform your operations team.
35%
Reduction in scheduling time
98%
Task completion visibility
24/7
Mobile access for field staff
100%
Timesheet accuracy with GPS
CLIENT WORDS
26 battle-tested modules covering the full resident lifecycle, from first application to move-out and beyond.
Before JumboTiger, we had 3 WhatsApp groups, 2 spreadsheets, and a paper rota on the wall. Now everything is in one app. My team actually knows what they're doing each day, and I can see it all from my dashboard.
Operations Manager
London Coliving Operator, 4 properties, 35 staff
EXPLORE MORE
Works With These Capabilities
Booking & Onboarding
Applications, housemate matching, digital contracts, ID verification, welcome packs, and move-in automation.
Payments & Rent Collection
Automated invoicing, utility billing, multi-gateway payments, Open Banking AI matching, and accounting sync.
Tenant Portal & Mobile App
Branded app with payments, community, welcome packs, meal plans, facility booking, and NPS.
FAQ
Frequently Asked Questions
Yes. Staff can view their shift schedule and task list offline. Completed tasks sync automatically when connectivity is restored.
Staff must be within a configurable radius of the property to clock in. GPS coordinates are recorded with each clock event to prevent time fraud.
Yes. Staff can request shift swaps in the app. Swaps require manager approval to ensure coverage and compliance with working time rules.
Yes. Approved timesheets export to Xero, QuickBooks, Sage, ADP, and other payroll providers. Custom CSV exports are also available.
No limit. The system scales from small teams (5-10) to large multi-site operations (500+) with role-based access controls.
Ready to Modernize Your Workforce Management?
Book a demo and see how shift scheduling, task tracking, and performance management work together.