Serviced Apartments Software
PMS for Serviced Apartment Operators
Serviced apartments blend hospitality and residential. JumboTiger handles corporate bookings, dynamic pricing, housekeeping, and guest experience in one platform.
CHALLENGE
Hotel PMS and Residential PMS Both Fall Short
Corporate Booking Gaps
No portal for corporate clients to self-book, view availability, or manage their accommodation programs.
Rate Management
Managing nightly, weekly, and monthly rates across room types and seasons without revenue management tools.
Housekeeping Coordination
Scheduling cleaning, linen changes, and inspections between stays using WhatsApp and paper checklists.
Channel Fragmentation
Listings on Booking.com, Airbnb, and direct website not synced, leading to double-bookings.
No RevPAR Analytics
Revenue per available unit, ADR, and occupancy metrics require manual Excel calculations.
Guest Experience Gap
Guests expect a digital check-in experience but get email PDFs and physical key handovers.
Corporate Booking and Account Management
Give corporate clients a self-service portal to search, book, and manage their accommodation programs.
B2B portal with corporate rate management
Corporate account hierarchy with multiple bookers
Negotiated rate agreements per corporate client
Bulk booking and group reservation management
Automated invoicing with corporate billing preferences
Occupancy and spend reporting per corporate client
Dynamic Pricing and Revenue Optimization
Maximize revenue with intelligent pricing across seasons, durations, and demand patterns.
Dynamic pricing by season, duration, and demand
Nightly, weekly, and monthly rate management
Minimum stay requirements and early bird pricing
Rate comparison across properties
RevPAR, ADR, and occupancy analytics
Promotional pricing and package management
Housekeeping and Turnaround Coordination
Schedule and track cleaning, linen changes, and inspections between stays.
Automated housekeeping schedules triggered by check-out
Cleaning task assignment and completion tracking
Linen and consumable inventory management
Mid-stay service scheduling
Quality inspection checklists with photo documentation
Vendor/contractor coordination for deep cleans
Guest Experience and Digital Check-In
Give guests a hospitality-grade digital experience from booking to departure.
Self-service digital check-in with access provisioning
Branded guest app for payments, requests, and info
AI chatbot for instant answers to common questions
Welcome package and property information
Review and feedback collection
Push notifications for all key events
Channel Management and Distribution
Sync availability and rates across all distribution channels from one platform.
Direct booking through your listing website
Real-time availability sync across channels
Corporate portal alongside OTA distribution
Centralized reservation management
Channel performance analytics
Automated confirmation and follow-up communications
Instant Quote Portal for 60-Second Proposals
Corporate clients and relocation agents expect fast responses. JumboTiger's quote portal generates branded, detailed proposals in under 60 seconds based on live availability and rates.
Self-service quote builder for corporate clients and travel agents
Real-time availability and rate lookup with instant price calculation
Branded PDF proposals generated automatically with property details
One-click quote-to-booking conversion with pre-filled data
Quote follow-up automation with expiry reminders
Quote-to-conversion analytics and pipeline tracking
OTA Channel Manager Distribution
Maximize occupancy by distributing your serviced apartments across 300+ OTA channels while maintaining rate integrity and eliminating double-bookings.
Two-way sync with Booking.com, Airbnb, Expedia, and 300+ channels
Channel-specific rate and restriction management
Automated content, photo, and description syndication
Commission tracking and channel cost-per-acquisition reporting
Direct booking engine prioritization to reduce OTA dependency
Parity monitoring to maintain rate consistency across platforms
Housekeeping Automation with Staff App
Serviced apartments live and die by housekeeping quality. JumboTiger automates scheduling, assigns tasks to staff via a mobile app, and tracks completion in real time.
Auto-generated cleaning schedules triggered by check-in and check-out events
Dedicated staff mobile app with task lists, timers, and photo verification
Mid-stay service scheduling with guest preference tracking
Linen, towel, and consumable inventory management per unit
Quality inspection checklists with manager sign-off workflows
Staff performance metrics including turnaround time and quality scores
Post-Stay Remarketing and Guest Retention
Turn departing guests into repeat bookers. Automated post-stay campaigns, loyalty incentives, and direct rebooking flows reduce your dependency on expensive OTA channels.
Automated post-departure email sequences with review and feedback requests
Returning guest discounts and loyalty program management
Seasonal remarketing campaigns based on previous stay patterns
Guest CRM with complete stay history, preferences, and spend data
Direct rebooking portal that bypasses OTA commissions
Remarketing ROI analytics with channel attribution
Ready to Elevate Your Serviced Apartment Operations?
See how JumboTiger combines hospitality and residential management in one platform.
25%
Revenue uplift from dynamic pricing
50%
Faster turnaround between guests
4.5
Average guest rating
30
Days to go live
CLIENT WORDS
26 battle-tested modules covering the full resident lifecycle, from first application to move-out and beyond.
We needed a system that could handle corporate accounts, dynamic pricing, and housekeeping all in one. JumboTiger replaced three separate tools and gave us the analytics we were missing.
General Manager
Serviced Apartment Operator, 300+ units across 4 cities
Works With These Modules
Channel Manager & OTA Distribution
300+ channel distribution, real-time rate sync, centralized booking management, and channel analytics.
Housekeeping & Facilities Management
Automated cleaning schedules, staff mobile app, quality inspections, linen tracking, and facility management.
Payments & Rent Collection
Automated invoicing, utility billing, multi-gateway payments, Open Banking AI matching, and accounting sync.
Further reading
Operator guides and playbooks for PMS for Serviced Apartment Operators.
FAQ
Frequently Asked Questions
Yes. Configure nightly, weekly, and monthly rates per room type with minimum stay requirements and dynamic pricing.
Yes. B2B portal with corporate rate management, account hierarchy, and self-service booking.
Check-out events trigger automated cleaning tasks. Assign staff, track completion, and run quality inspections.
Yes. Real-time availability sync across all distribution channels alongside direct booking.
Yes. Revenue per available unit, ADR, occupancy rates, and channel performance analytics.
Yes. Branded app with digital check-in, payments, maintenance requests, and AI chatbot.
Run Serviced Apartments Like a Pro
PMS that combines hospitality and residential management.