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  1. Home/
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  3. Global Configuration & Compliance

Global Configuration & Compliance

Configure every property, role, workflow, and compliance requirement from one centralized panel. Multi-property hierarchy, role-based access, regulatory automation, and white-label branding.

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Global Configuration & Compliance
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CHALLENGE

Scaling Without Centralized Control Is Chaos

Configuration Sprawl

Each property has different rules, workflows, and settings managed in different places with no central source of truth.

Compliance Gaps

Gas safety certs, EICR reports, HMO licenses, right-to-rent checks -- tracked in spreadsheets with no renewal alerts.

Access Control

No way to give regional managers access to their properties without exposing the entire portfolio.

Branding Inconsistency

Each property feels like a different brand because there's no centralized branding and template management.

Regulatory Complexity

Operating across regions means different tax rules, compliance requirements, and reporting standards per jurisdiction.

Audit Trail Gaps

No digital record of who changed what, when. Compliance audits become stressful investigations.

Multi-Property Hierarchy & Configuration

Structure your portfolio as portfolio > property > building > floor > unit. Set defaults at any level and override at lower levels for maximum flexibility.

  • Multi-property hierarchy: portfolio > property > building > floor > unit

  • Configuration inheritance: set defaults at portfolio level, override per property

  • Custom fields on any entity: tenant, property, unit, invoice, ticket

  • Configurable workflow rules and automation triggers per property or globally

  • Custom status workflows for tenants, tickets, invoices, and maintenance

  • Data export and API access configuration with rate limiting and authentication

Multi-Property Hierarchy & Configuration

Compliance & Regulatory Management

Track every certificate, license, and regulatory requirement across your portfolio. Automated renewal reminders, digital document serving, and full audit trails for inspections.

  • Gas Safety, EICR, EPC, and fire safety certificate tracking with renewal alerts

  • HMO license management with expiry monitoring and early renewal warnings

  • Right-to-rent verification tracking with automated renewal notifications

  • Digital serving of compliance documents to tenants with acknowledgment tracking

  • Automatic maintenance ticket creation for upcoming compliance renewals

  • Regional compliance automation: VAT reporting, tourism tax, authority reporting per jurisdiction

Compliance & Regulatory Management

Role-Based Access & Security

Give every team member exactly the access they need. Owners see financials, managers see operations, staff see tasks. SSO, 2FA, and complete audit logging.

  • Role-based access control: owner, admin, regional manager, property manager, staff, viewer

  • Property-scoped permissions: regional managers see only their properties

  • Single sign-on (SSO) integration for enterprise clients

  • Two-factor authentication (2FA) for all user accounts

  • Complete audit log: who changed what, when, with before/after values

  • IP restriction and session management for sensitive operations

Role-Based Access & Security

White-Label Branding & Templates

Your brand, everywhere. Custom logos, colors, email templates, contract templates, and domain configuration. Every touchpoint reflects your identity.

  • White-label branding: logo, colors, favicon, and visual identity across all modules

  • Custom domain and email sender configuration per property or brand

  • Email template library with drag-and-drop editor and dynamic variables

  • Contract template management with clause library and conditional sections

  • Invoice template customization with brand-specific layouts

  • Welcome pack and communication templates cascading from portfolio to property

White-Label Branding & Templates

Multi-Currency, Multi-Language & Tax

Operate globally with per-property currency configuration, multi-language support, and jurisdiction-specific tax rules. One platform, every market.

  • Multi-currency support with per-property currency configuration

  • Multi-language support for resident-facing interfaces and communications

  • Configurable VAT/tax rules per property, charge type, and jurisdiction

  • E-invoicing support for markets requiring electronic invoice submission

  • Making Tax Digital (MTD) readiness for UK operations

  • Automated VAT reporting and tax document generation

Multi-Currency, Multi-Language & Tax

Workflow Automation & Rules Engine

Define rules that trigger actions automatically. When a lease expires, send a renewal offer. When a payment fails, escalate. When a certificate expires, create a ticket.

  • Configurable automation triggers: time-based, event-based, and condition-based

  • Workflow chains: one trigger can cascade multiple actions across modules

  • Notification rules: who gets notified, via which channel, for which events

  • Escalation rules with configurable timeouts and fallback assignments

  • Scheduled automations: daily, weekly, monthly batch operations

  • Custom webhook triggers for integration with external systems

Workflow Automation & Rules Engine

Centralize Control Across Your Entire Portfolio

See how operators manage 50+ properties from a single configuration panel with full compliance automation.

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100%

Compliance certificate tracking coverage

5min

To configure a new property from template

0

Missed compliance deadlines with auto-alerts

50+

Properties managed from one config panel

CLIENT WORDS

26 battle-tested modules covering the full resident lifecycle, from first application to move-out and beyond.

We added 8 properties in 3 months. With global config templates, each new property was configured in under an hour. Compliance tracking alone prevented what could have been a six-figure fine.

Portfolio Director

UK HMO Operator, 45 properties

EXPLORE MORE

Works With These Capabilities

Integrations Hub

Integrations Hub

50+ connectors: Stripe, Xero, SALTO, Tableau, Power BI, Open Banking, PriceLabs, and 300+ OTAs.

Learn more about Integrations Hub
Visitor Management

Visitor Management

QR guest passes, front desk guard app, vendor tracking, overstay monitoring, and package management.

Learn more about Visitor Management
Access Control & Smart Building

Access Control & Smart Building

Smart locks, keyless entry, guest access provisioning, IoT sensors, emergency protocols, and security audit trails.

Learn more about Access Control & Smart Building

FAQ

Frequently Asked Questions

Upload certificates (Gas Safety, EICR, EPC, HMO license, etc.) with expiry dates. The system sends renewal reminders at configurable intervals (90, 60, 30 days) and automatically creates maintenance tickets for renewals. Digital serving to tenants with acknowledgment tracking provides a full audit trail.

Yes. Configuration inherits from portfolio level but can be overridden at any level: property, building, or unit. This means you set sensible defaults once and only customize where needed.

Role-based access with property-scoping. A regional manager sees only their assigned properties. Owners see financials. Staff see only their tasks. SSO, 2FA, and IP restrictions add enterprise-grade security.

Yes. Each property can be configured with its own currency. Financial reports can be viewed in individual currencies or consolidated with automatic conversion.

You define triggers (time-based, event-based, or conditional) and actions (send notification, create ticket, change status, trigger webhook). Rules can chain together for complex workflows.

Yes. Every action, change, and configuration update is logged with who, what, when, and before/after values. This supports compliance audits and operational accountability.

Yes. Logo, colors, domain, email sender, app store listing, contract templates, invoice layouts, and welcome packs are all fully customizable per brand or property.

Ready to Centralize Your Portfolio Management?

Book a demo and see how global configuration and compliance automation scales with your portfolio.

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