Capabilities
Community & Events
Community Management Software for Resident Engagement
Coliving, BTR, and PBSA all sell community as a core value, but most operators run it on WhatsApp groups and Eventbrite. JumboTiger's community module brings events, member directory, group messaging, and engagement tracking into the resident app.
2-3x
Renewal vs Disengaged
85%
App Adoption
60%
Push Open Rate
In-app
Events RSVP
The Challenge
What's broken without proper software
WhatsApp groups become noise within 3 months
Too many notifications, off-topic chatter, residents mute. Community manager loses the channel they built it on.
Eventbrite + WhatsApp + Instagram = no one place
Events on Eventbrite. Updates on WhatsApp. Photos on Instagram. Residents can't find anything.
No engagement data = no retention insight
You don't know which residents are engaged or at risk. Renewals come up; you're surprised who churns.
Newcomers feel lost
Move into a coliving building. Don't know anyone. No way to discover housemates with shared interests. Adoption stalls; renewal at risk.
Events that residents actually attend
Operators publish events from one dashboard. Residents see them in-app, RSVP, get reminders, check in at the event. Attendance is tracked. Operators see what events drive engagement vs flop.
In-app events feed with RSVP
Reminder push notifications (24h, 1h before)
Check-in at event via QR code
Per-event attendance and engagement reports
Resident-led event proposals + approval
Recurring events (weekly yoga, monthly dinner, etc.)
Member directory with privacy controls
Residents opt in to a directory with controlled fields (name, photo, interests, social links). Helps newcomers find friends, peers find collaborators, hosts find regulars. Privacy is configurable per resident.
Opt-in member directory
Per-field privacy controls (name, photo, bio, social)
Interest-based discovery
Block list functionality
Private profiles for residents who prefer privacy
GDPR-compliant data minimisation
Group messaging by interest, building, or floor
Replaces WhatsApp chaos. Residents subscribe to channels (yoga group, dog owners, ground floor). Operators broadcast to all or to specific groups. Push notifications respect quiet hours.
Topic-scoped channels (interests, building, floor)
Opt-in subscription per channel
Granular per-channel notification preferences
Operator broadcasts to all or specific groups
Quiet hours respected
Slack / Discord / Telegram bridges (optional)
Engagement scoring drives retention
Engaged residents renew at 2-3x the rate of disengaged ones. JumboTiger scores engagement (events attended, app usage, community posts) and surfaces at-risk residents to community managers.
Per-resident engagement score
Components: events, app DAU, community posts, NPS
Trend tracking (engaging more vs less)
At-risk alerts (engagement dropping)
Community manager intervention queue
Correlation with renewal rate
See Community & Events configured for your operation
Book a 30-minute demo. We'll walk through community & events configured to your exact workflows, and what 30-day deployment would look like.
FAQ
Yes. Residents propose events through the app, the community manager approves, and the event is published. Resident-hosted events drive 30 per cent + higher attendance than operator-hosted ones.
Residents control what's visible: name only, name + photo, name + photo + bio. Some residents go private entirely. Per-field opt-in controls plus full block-list functionality.
Most coliving operators say WhatsApp groups become noise within 3 months. Too many notifications, too much off-topic, residents mute. JumboTiger's channels are topic-scoped, opt-in, and have proper notification controls. Adoption typically beats WhatsApp by month 2.
Optional Slack, Discord, and Telegram bridges for residents who prefer those tools. Most operators don't bother; the in-app experience is enough.
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Built on these JumboTiger capabilities
This software is delivered by building these pre-built capabilities into your dedicated instance.
Ready to see it in action?
Book a 30-minute demo. We'll show you community & events configured for your portfolio, and what 30-day deployment would look like for your team.