PMS for Serviced Apartment Operators

Serviced apartments blend hospitality and residential. JumboTiger handles corporate bookings, dynamic pricing, housekeeping, and guest experience in one platform.

Trusted by serviced apartment operators across major cities

Hotel PMS and Residential PMS Both Fall Short

Serviced apartments need features from both hospitality and residential - and neither system delivers both.

Corporate Booking Gaps

No portal for corporate clients to self-book, view availability, or manage their accommodation programs.

Rate Management

Managing nightly, weekly, and monthly rates across room types and seasons without revenue management tools.

Housekeeping Coordination

Scheduling cleaning, linen changes, and inspections between stays using WhatsApp and paper checklists.

Channel Fragmentation

Listings on Booking.com, Airbnb, and direct website not synced, leading to double-bookings.

No RevPAR Analytics

Revenue per available unit, ADR, and occupancy metrics require manual Excel calculations.

Guest Experience Gap

Guests expect a digital check-in experience but get email PDFs and physical key handovers.

Corporate Booking and Account Management

Give corporate clients a self-service portal to search, book, and manage their accommodation programs.

B2B portal with corporate rate management
Corporate account hierarchy with multiple bookers
Negotiated rate agreements per corporate client
Bulk booking and group reservation management
Automated invoicing with corporate billing preferences
Occupancy and spend reporting per corporate client
Corporate Accounts
NameUnitStatus
Deloitte12 unitsActive
McKinsey8 unitsActive
Google5 unitsExpanding

Dynamic Pricing and Revenue Optimization

Maximize revenue with intelligent pricing across seasons, durations, and demand patterns.

Dynamic pricing by season, duration, and demand
Nightly, weekly, and monthly rate management
Minimum stay requirements and early bird pricing
Rate comparison across properties
RevPAR, ADR, and occupancy analytics
Promotional pricing and package management
Revenue Optimization
JanFebMarAprMayJun

Housekeeping and Turnaround Coordination

Schedule and track cleaning, linen changes, and inspections between stays.

Automated housekeeping schedules triggered by check-out
Cleaning task assignment and completion tracking
Linen and consumable inventory management
Mid-stay service scheduling
Quality inspection checklists with photo documentation
Vendor/contractor coordination for deep cleans
Housekeeping
Scheduled
Apt 4A deep clean
Apt 2B turnover
In Progress
Apt 7C linen change
Complete
Apt 3D ready
Apt 5A inspected

Guest Experience and Digital Check-In

Give guests a hospitality-grade digital experience from booking to departure.

Self-service digital check-in with access provisioning
Branded guest app for payments, requests, and info
AI chatbot for instant answers to common questions
Welcome package and property information
Review and feedback collection
Push notifications for all key events
Guest Check-in
Guest Check-in
Digital Key
Welcome Guide
Local Tips
Concierge
Digital Key
Welcome Guide
Local Tips
Concierge

Channel Management and Distribution

Sync availability and rates across all distribution channels from one platform.

Direct booking through your listing website
Real-time availability sync across channels
Corporate portal alongside OTA distribution
Centralized reservation management
Channel performance analytics
Automated confirmation and follow-up communications
Channel Distribution
Airbnb sync
Booking.com sync
Expedia sync
Rate parity
Min stay rules

Instant Quote Portal for 60-Second Proposals

Corporate clients and relocation agents expect fast responses. JumboTiger's quote portal generates branded, detailed proposals in under 60 seconds based on live availability and rates.

Self-service quote builder for corporate clients and travel agents
Real-time availability and rate lookup with instant price calculation
Branded PDF proposals generated automatically with property details
One-click quote-to-booking conversion with pre-filled data
Quote follow-up automation with expiry reminders
Quote-to-conversion analytics and pipeline tracking
Instant Quote
Corporate Client
2-Bed Deluxe
3 months
£4,250/mo
Submit

OTA Channel Manager Distribution

Maximize occupancy by distributing your serviced apartments across 300+ OTA channels while maintaining rate integrity and eliminating double-bookings.

Two-way sync with Booking.com, Airbnb, Expedia, and 300+ channels
Channel-specific rate and restriction management
Automated content, photo, and description syndication
Commission tracking and channel cost-per-acquisition reporting
Direct booking engine prioritization to reduce OTA dependency
Parity monitoring to maintain rate consistency across platforms
OTA Calendar
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Housekeeping Automation with Staff App

Serviced apartments live and die by housekeeping quality. JumboTiger automates scheduling, assigns tasks to staff via a mobile app, and tracks completion in real time.

Auto-generated cleaning schedules triggered by check-in and check-out events
Dedicated staff mobile app with task lists, timers, and photo verification
Mid-stay service scheduling with guest preference tracking
Linen, towel, and consumable inventory management per unit
Quality inspection checklists with manager sign-off workflows
Staff performance metrics including turnaround time and quality scores
Apartment Prep
Deep cleaned
Linens fresh
Amenities stocked
Smart lock set
Guest info sent

Post-Stay Remarketing and Guest Retention

Turn departing guests into repeat bookers. Automated post-stay campaigns, loyalty incentives, and direct rebooking flows reduce your dependency on expensive OTA channels.

Automated post-departure email sequences with review and feedback requests
Returning guest discounts and loyalty program management
Seasonal remarketing campaigns based on previous stay patterns
Guest CRM with complete stay history, preferences, and spend data
Direct rebooking portal that bypasses OTA commissions
Remarketing ROI analytics with channel attribution
Re-engagement
Hi Sarah! Enjoyed your stay at Urban Apts?
Yes, loved it!
Great! 10% off your next booking — valid 60 days.
I'll share with my team!

Ready to Elevate Your Serviced Apartment Operations?

See how JumboTiger combines hospitality and residential management in one platform.

25%

Revenue uplift from dynamic pricing

50%

Faster turnaround between guests

4.5

Average guest rating

30

Days to go live

We needed a system that could handle corporate accounts, dynamic pricing, and housekeeping all in one. JumboTiger replaced three separate tools and gave us the analytics we were missing.

General Manager

Serviced Apartment Operator, 300+ units across 4 cities

Frequently Asked Questions

Yes. Configure nightly, weekly, and monthly rates per room type with minimum stay requirements and dynamic pricing.

Yes. B2B portal with corporate rate management, account hierarchy, and self-service booking.

Check-out events trigger automated cleaning tasks. Assign staff, track completion, and run quality inspections.

Yes. Real-time availability sync across all distribution channels alongside direct booking.

Yes. Revenue per available unit, ADR, occupancy rates, and channel performance analytics.

Yes. Branded app with digital check-in, payments, maintenance requests, and AI chatbot.

Run Serviced Apartments Like a Pro

PMS that combines hospitality and residential management.