Resolve Maintenance Requests 4x Faster

From ticket submission to resolution, JumboTiger automates operations so your team can manage more properties with fewer headaches.

Thousands of maintenance tickets resolved monthly

Operations Chaos Is Killing Your Margins

Without centralized operations, every request becomes a fire drill.

Lost Requests

Maintenance requests via WhatsApp, email, and phone calls get lost, duplicated, or forgotten.

Slow Resolution

Manual ticket assignment and no visibility into status means issues take days instead of hours.

Facility Conflicts

Double-bookings and scheduling conflicts frustrate residents and waste staff time.

Communication Overload

Your team spends hours answering the same questions instead of resolving actual issues.

No Vendor Tracking

External contractor work orders, costs, and SLAs are tracked nowhere.

Blind Spots

Without data on ticket volume, resolution times, and recurring issues, you cannot improve operations.

Every Request Tracked, Nothing Falls Through the Cracks

A centralized ticketing system where residents submit requests through the app, and your team manages them with full visibility and accountability.

Resident-submitted tickets via app with photo upload
Auto-assignment based on category, priority, or property
Status tracking: Open, In Progress, Resolved, Closed
Internal notes and team collaboration per ticket
SLA tracking and escalation alerts
Vendor/contractor assignment and cost tracking
Work Orders
Open
Leak Room 4A
Window 2B
In Progress
HVAC Floor 3
Done
Lock #195
Tap #190

Shared Spaces, Zero Conflicts

Let residents book amenities, meeting rooms, and services through the app while you manage capacity, pricing, and availability from one dashboard.

Configurable bookable spaces with real-time availability
Time-slot management with booking rules per facility
Paid service bookings (cleaning, laundry, coworking)
Capacity limits and usage analytics
Resident self-service booking via mobile app
Automated confirmation and reminder notifications
Maintenance Log
NameUnitStatus
#204 LeakRoom 4AUrgent
#201 WindowRoom 2BHigh
#198 HVACFloor 3Done

AI-Powered Communications That Save Hours Daily

Let AI handle routine resident inquiries while your team focuses on operations that actually need human attention.

AI chatbot trained on your property rules and policies
Automated responses to FAQs (parking, wifi, rules, etc.)
Multi-channel communication: in-app, email, SMS
Broadcast announcements to all or selected residents
Scheduled communications for recurring updates
Communication audit trail per resident
Order #204
Reported
9:00 AM
Assigned
9:30 AM
On-site
11:00 AM
In progress
11:30 AM

Ready to Streamline Operations?

See how JumboTiger centralizes maintenance, bookings, and communications.

4x

Faster ticket resolution

70%

Fewer manual communications

24/7

AI chatbot availability

100%

Ticket accountability

Our maintenance response time dropped from 48 hours to under 6 hours. Residents love submitting tickets through the app, and our team finally has visibility into what's happening across all properties.

Head of Operations

Flex Living Operator, 1,200+ units

Frequently Asked Questions

Yes. Residents open the mobile app, select a category, add a description and photos, and submit. The ticket is instantly created and routed to the right team member.

The AI chatbot is trained on your property rules, FAQs, and policies. It handles routine inquiries 24/7 and escalates complex questions to your team automatically.

Yes. Assign external contractors to tickets, track their work orders, costs, and SLAs all within JumboTiger.

You set pricing per facility, time slot, or resident type. Charges are automatically added to the resident's invoice.

Yes. JumboTiger provides dashboards for ticket volume, resolution time, SLA compliance, facility usage, and more.

Run Operations Like a Machine

See how JumboTiger brings order to property operations at scale.