Community Management Software for Resident Engagement
Coliving, BTR, and PBSA all sell community as a core value, but most operators run it on WhatsApp groups and Eventbrite. JumboTiger's community module brings events, member directory, group messaging, and engagement tracking into the resident app.
What's broken without proper software
WhatsApp groups become noise within 3 months
Too many notifications, off-topic chatter, residents mute. Community manager loses the channel they built it on.
Eventbrite + WhatsApp + Instagram = no one place
Events on Eventbrite. Updates on WhatsApp. Photos on Instagram. Residents can't find anything.
No engagement data = no retention insight
You don't know which residents are engaged or at risk. Renewals come up; you're surprised who churns.
Newcomers feel lost
Move into a coliving building. Don't know anyone. No way to discover housemates with shared interests. Adoption stalls; renewal at risk.
Events that residents actually attend
Operators publish events from one dashboard. Residents see them in-app, RSVP, get reminders, check in at the event. Attendance is tracked. Operators see what events drive engagement vs flop.
Member directory with privacy controls
Residents opt in to a directory with controlled fields (name, photo, interests, social links). Helps newcomers find friends, peers find collaborators, hosts find regulars. Privacy is configurable per resident.
Group messaging by interest, building, or floor
Replaces WhatsApp chaos. Residents subscribe to channels (yoga group, dog owners, ground floor). Operators broadcast to all or to specific groups. Push notifications respect quiet hours.
Engagement scoring drives retention
Engaged residents renew at 2-3x the rate of disengaged ones. JumboTiger scores engagement (events attended, app usage, community posts) and surfaces at-risk residents to community managers.
See Community & Events configured for your operation
Book a 30-minute demo. We'll walk through community & events configured to your exact workflows, and what 30-day deployment would look like.
Common questions
Can residents host their own events?
Yes. Residents propose events through the app, the community manager approves, and the event is published. Resident-hosted events drive 30 per cent + higher attendance than operator-hosted ones.
Privacy for the directory?
Residents control what's visible: name only, name + photo, name + photo + bio. Some residents go private entirely. Per-field opt-in controls plus full block-list functionality.
How does this replace WhatsApp groups?
Most coliving operators say WhatsApp groups become noise within 3 months. Too many notifications, too much off-topic, residents mute. JumboTiger's channels are topic-scoped, opt-in, and have proper notification controls. Adoption typically beats WhatsApp by month 2.
Does it integrate with anything else?
Optional Slack, Discord, and Telegram bridges for residents who prefer those tools. Most operators don't bother; the in-app experience is enough.
Built on these JumboTiger modules
This software is delivered through a configuration of these modules in your dedicated instance.
Community & Events
JumboTiger module that powers this software.
Explore module →Communications
JumboTiger module that powers this software.
Explore module →Tenant Portal
JumboTiger module that powers this software.
Explore module →Facility Booking
JumboTiger module that powers this software.
Explore module →Who uses this
Operators in these categories deploy this software most often.
How JumboTiger compares
Honest comparisons against the alternatives operators most often consider.
Related articles from the blog
Ready to see it in action?
Book a 30-minute demo. We'll show you community & events configured for your portfolio, and what 30-day deployment would look like for your team.