Tenant Management Software for the Full Resident Lifecycle
Generic tenant tracking spreadsheets fail at scale. JumboTiger gives you a full resident lifecycle system, from first inquiry through application, screening, leasing, onboarding, in-stay, renewal, and exit, with every interaction logged in one place.
What's broken without proper software
Resident data scattered across tools
Lead in HubSpot, application in Typeform, lease in DocuSign, rent in Stripe, maintenance in WhatsApp. No single timeline. Decisions made on partial info.
Application takes weeks
Manual references chase, paper IDs, deposit on bank transfer, lease emailed back-and-forth. Two-week application-to-keys is slow enough to lose people to faster competitors.
Renewals are reactive
30 days before lease end, you remember to call. Half don't pick up. Renewal rate suffers because the process is manual and inconsistent.
Inconsistent communication
Some staff use email, some WhatsApp, some phone. Residents complain they hear from three different people. Customer service quality drifts.
One resident profile, every interaction
Lead source, application, references, deposit, lease, rent ledger, maintenance tickets, community participation, communications, inspections, renewal, exit. All on one timeline, accessible to your whole team.
Application to lease in days, not weeks
Online applications with embedded screening, e-sign leases, deposit collection, ID verification, and welcome workflow. All in one pipeline. Average application-to-keys time: 4 days.
Self-service resident actions
Residents handle 80 per cent of their needs in the branded app: rent payments, ticket submission, lease docs, facility booking, community events, account updates, exit requests. Your team focuses on what needs human judgment.
Renewals without the chase
Automated renewal workflow starts 60 days before lease end. Personalised renewal offers, e-signing, deposit roll-forward, rent escalations. Your retention rate improves; your team's calendar empties.
See Tenant Management configured for your operation
Book a 30-minute demo. We'll walk through tenant management configured to your exact workflows, and what 30-day deployment would look like.
Common questions
How does it handle different lease types?
JumboTiger supports UK ASTs, license agreements, US residential leases, EU rental contracts, custom hybrid agreements for coliving, and student housing tenancies with academic year cycles. Templates are configurable per region and operator.
What about co-tenants and HMO room rentals?
Each room can have an individual tenant with a per-room lease. Households can be tracked separately for HMO licensing requirements. Co-tenants on joint tenancies are handled with shared liability and per-tenant ledgers.
Can residents pay rent in different currencies?
Yes. Multi-currency operations are first-class. Each resident sees rent in their currency, pays in their currency, and your accounting consolidates in operator base currency with daily FX rates.
How do I migrate existing tenant data?
We handle migrations from spreadsheets, generic PMS systems (Yardi, AppFolio, Buildium, Lavanda, Guesty), and custom databases. Typical migration takes 2 to 4 weeks including parallel-running validation.
Built on these JumboTiger modules
This software is delivered through a configuration of these modules in your dedicated instance.
Booking & Onboarding
JumboTiger module that powers this software.
Explore module →Tenant Portal
JumboTiger module that powers this software.
Explore module →Payments & Rent
JumboTiger module that powers this software.
Explore module →Communications
JumboTiger module that powers this software.
Explore module →Who uses this
Operators in these categories deploy this software most often.
How JumboTiger compares
Honest comparisons against the alternatives operators most often consider.
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Ready to see it in action?
Book a 30-minute demo. We'll show you tenant management configured for your portfolio, and what 30-day deployment would look like for your team.