Capabilities
Facility Booking
Amenity & Facility Booking Software
Shared amenities are a coliving and BTR selling point until they become a scheduling nightmare. JumboTiger's facility booking module gives residents self-service booking, handles fees and deposits, prevents conflicts, and gives operators full visibility.
Self-service
Resident Booking
Calendar
Conflict Detection
Fees
Deposits, Charges
Smart-lock
Auto-unlock
The Challenge
What's broken without proper software
Group chats argue over the rooftop
Without booking software, shared amenities become group-chat negotiations. Saturday rooftop time = WhatsApp war.
Receptionists managing booking calendars
Front desk fields phone calls and emails for booking the meeting room. Hours per week of admin that residents could self-serve.
Damage with no accountability
Resident hosts a party in the rooftop. Damage. Who pays? Without deposit + photo evidence, operator absorbs the cost.
Premium amenities sit idle
Photography studio, dining room, screening room. Built for the building's marketing brochure. Used 5 per cent of the time because residents don't know they exist.
Self-service booking for residents
Residents see what's available, book in 2 taps, pay if a fee applies, and get calendar reminders. No more group chats arguing over the rooftop on Saturday night.
Mobile app + web booking interface
Calendar view with availability
2-tap booking with auto-pay
Calendar reminders sent automatically
Booking modification and cancellation rules
Recurring bookings (e.g. resident's weekly yoga class)
Conflict checking and buffer rules
Configurable buffer times (e.g. 30 mins between meeting room bookings for cleaning), max booking durations per resident per day, advance booking windows, blackout dates.
Real-time conflict detection
Buffer times for cleaning between bookings
Max duration rules per resident per day
Advance booking windows (book up to X days ahead)
Blackout dates for events / maintenance
Per-amenity per-plan eligibility (premium amenities for premium plans)
Fees, deposits, and damage capture
Charge for premium amenities (private dining room, photography studio). Take refundable deposits for high-value spaces. Capture damage with photo evidence and auto-bill the resident's account.
Per-amenity fee configuration
Refundable deposit collection at booking
Pre + post booking photo capture (resident-facing)
Damage report with photo evidence
Auto-charge for damage from resident account
Resident notification with full breakdown
Operator analytics on amenity ROI
Which amenities drive lease decisions? Which sit idle? Heat-mapped usage data informs which amenities to invest in vs retire across your portfolio.
Per-amenity utilisation rate
Heat-map of usage by day-of-week and hour
Repeat-user vs one-time-user breakdown
Revenue from paid amenities
Correlation with renewal rate (engaged residents renew more)
Cross-portfolio benchmarks for amenity decisions
See Facility Booking configured for your operation
Book a 30-minute demo. We'll walk through facility booking configured to your exact workflows, and what 30-day deployment would look like.
FAQ
Yes. Some amenities are only for premium plan residents. Some require a deposit. Some are open to all. Per-amenity, per-plan rules.
Yes. Residents can request to host events (e.g. book the rooftop for a birthday). Operators approve, set fees, capture deposits, all in workflow.
Optional. Some operators rent meeting rooms or photography studios to external customers as ancillary revenue. JumboTiger supports this with a separate B2B booking flow.
Yes. When a booking is confirmed, the amenity unlocks automatically for the booking window via Salto, Dormakaba, or igloohome integrations.
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Built on these JumboTiger capabilities
This software is delivered by building these pre-built capabilities into your dedicated instance.
Ready to see it in action?
Book a 30-minute demo. We'll show you facility booking configured for your portfolio, and what 30-day deployment would look like for your team.