Capabilities
Visitor Management
Visitor Management Software That Doesn't Annoy Residents
Visitor management is a balance: residents want frictionless guest access, operators have safety and security obligations. JumboTiger handles it with QR-code check-in, time-bound access codes, fire-safety roll-call lists, and unobtrusive logging.
5s
Check-in Time
Auto-expire
Access Codes
Roll-call
Fire Safety
GDPR
Compliant
The Challenge
What's broken without proper software
Paper logbooks fail at compliance
Council inspector asks for visitor logs from 6 months ago. Receptionist hands over a soggy paper book. Audit trail: zero.
Receptionist becomes the bottleneck
Without pre-registration, every guest takes 5 minutes at the front desk. Multiply by 50 guests on a busy weekend; one receptionist isn't enough.
Fire alarm + no roll-call = panic
Fire alarm goes off. Residents and guests pour out. Wardens don't know who's accounted for. Real risk in PBSA and student housing.
Residents annoyed by friction
Generic visitor systems make residents feel surveilled. Bad UX = residents stop pre-registering = back to receptionist bottleneck.
Residents pre-register guests in 3 taps
From the resident app, residents pre-register expected guests. Guests get a QR code. Check-in at reception or self-service kiosk takes 5 seconds. No paper logbook.
Pre-registration from resident mobile app
QR code emailed/SMS'd to guest
Self-service check-in kiosks (optional)
Receptionist check-in via tablet (5s per guest)
Multiple guests per visit supported
Recurring guests (e.g. partner) saved for one-tap re-invite
Time-bound access codes
Guests get door codes valid only for the registered visit window. Day pass, weekend pass, friend visiting for a week, different codes, different durations. Codes auto-expire.
Per-guest time-bound access codes
Salto, Dormakaba, igloohome smart lock integrations
Day pass, weekend pass, week pass templates
Codes auto-expire at end of visit
Restricted areas (different access vs residents)
Code usage logged for audit
Fire safety roll-call
Critical for HMO and student housing. In a fire alarm, the roll-call shows everyone currently in the building (residents + guests). Wardens know who's accounted for and who isn't.
Real-time list of everyone in the building (residents + guests)
Roll-call generation in 5 seconds during fire alarm
Per-block, per-floor breakdown
Warden mobile app for ticking off accounted residents
Missing person alert with last-known location
Audit-ready post-incident report
Audit logs for compliance
Every visitor entry, exit, and access code use is logged. Required for many institutional contexts (PBSA, corporate housing) and useful for incident investigation.
Per-visit log: enter, exit, access code use
Search by date, guest, host, visit type
Visitor type categories: guest, delivery, contractor, inspection
GDPR-compliant retention with auto-deletion
Council-ready log export
Incident-investigation pack one-click
See Visitor Management configured for your operation
Book a 30-minute demo. We'll walk through visitor management configured to your exact workflows, and what 30-day deployment would look like.
FAQ
Separate visitor types: 'guest of resident' vs 'delivery' vs 'contractor' vs 'inspection'. Each has its own check-in flow, access scope, and logging requirements.
Yes. Native integrations with Salto, Dormakaba, igloohome, Yale, and August. Visitor access codes flow from JumboTiger to the lock automatically.
Configurable. Many operators allow overnight guests up to X nights per month free, with charges thereafter. JumboTiger tracks per-resident guest nights, applies charges automatically, and enforces house rules.
Yes. Visitor data is retained per your configured policy (typical: 90 days, with longer for fire safety records as required by law). Auto-deletion after retention period.
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Built on these JumboTiger capabilities
This software is delivered by building these pre-built capabilities into your dedicated instance.
Ready to see it in action?
Book a 30-minute demo. We'll show you visitor management configured for your portfolio, and what 30-day deployment would look like for your team.